Commonly asked questions

  • Therapy is a form of treatment or intervention that aims to improve a person's mental health and overall well-being. It typically involves talking with a trained mental health professional, who provides guidance, support, and insight to help the individual manage their thoughts, feelings, behaviors, and relationships

  • Therapy can be beneficial for a wide range of individuals, regardless of whether or not they are in crisis. People seek therapy for a variety of reasons, including dealing with stress and anxiety and managing mental health conditions such as depression, anxiety, trauma, relationship issues, or other emotional difficulties. It's worth noting that therapy doesn't always have to be a reactive measure taken in times of crisis. Many people seek therapy as a proactive measure to maintain their mental and emotional well-being.

  • Therapy can be a helpful tool for anyone looking to gain insight into themselves, improve their relationships, develop better coping strategies, or achieve personal growth and development. It can help people gain insight into their thoughts and behaviors, develop coping skills, and improve their overall quality of life.

  • Click on Request an Appointment page and complete the form (you will receive a response within 24 hrs) or you can call or text Thrive Therapy AZ at 520-724-1953 for a free 15-minute consultation.

    Together we will briefly discuss what is bringing you (or your loved one) to therapy. This is also a great time for you to ask any questions. If we are a good fit, we will schedule an intake appointment (90 minutes). After the intake has been scheduled, you will receive an email invitation from, SIMPLE PRACTICE to complete all necessary paperwork in the patient portal.

  • Explaining therapy can be challenging, but here are some possible ways to do it:

    Emphasize the positive: therapy is a safe and supportive place where they can go to talk about their feelings and thoughts with someone who can help them feel better.

    Use age-appropriate language: simple and concrete language to explain what therapy is and what to expect. For example, you might say, "Therapy is like going to a special place to talk to someone who helps you feel better when you're feeling sad, worried, or upset.”

    Give examples: talking to a therapist can help you feel less scared and more ready for new things.”

    Normalize therapy: therapy is something that many people do when they need extra help, and there is no shame in seeking support.Item description

  • The level of involvement and knowledge a parent has about their child's therapy will depend on the child's age, maturity level, the nature of the issues they are addressing, and the specific goals of therapy. At Thrive Therapy AZ we believe that therapy works best when the client and the therapist can develop a therapeutic relationship and trust. Having frank conversations about what will be shared and what will be kept in confidence are important and take place in more detail during the intake process. Please know that any significant safety concerns will be communicated immediately to parents and appropriate authorities as necessary. 

  • Yes, both in-person and Telehealth therapy sessions are available. Telehealth communication is encrypted automatically making it HIPAA compliant. For both Telehealth and in-person therapy sessions, connection, and trust are of paramount importance. 

  • The only insurance accepted is United Healthcare Student Resources for students at the University of Arizona (as well as ASU and NAU!!). No other insurance is accepted, a superbill can be provided to you for possible reimbursement.

    Services are direct pay and the card we have on file will be charged after the session. Forms of payment accepted are all major credit cards as well as HSA and FSA. 

  • Yes, a limited number of reduced fees slots are available, if interested please inquire during the intake process. 

  • Thrive Therapy AZ provides service to children (8 and older), adolescents and young adults.

  • Thrive Therapy AZ does not provide after-hour crisis care. If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat at 988lifeline.org. For emergencies, please call 911 or go to your nearest emergency room.

  • Beginning January 1, 2022, federal laws regulating client care have been updated to include the “No Surprises” Act. This Act requires health care practitioners to provide current and potential clients a “Good Faith Estimate” on the cost of treatment.

    This new regulation is designed to provide transparency to patients regarding their expected medical expenses and to protect them from surprises when they receive their medical bills. It allows patients to understand how much their health care will cost before they receive services.

    There are a number of factors that make It challenging to provide an estimate on how long it will take for a client to complete therapeutic treatment. These factors depend on the individual client, the presenting issues, and the agreed upon treatment plan. Ultimately, as the client, it is your decision when to stop therapy.

    Before our first appointment, we will discuss the fees associated with therapy, a Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit: www.cms.gov/nosurprises

  • Clients receiving mental health services in Arizona have several key rights, including:

    1. Confidentiality: Clients have the right to expect that their personal and health information will be kept confidential. Therapists must adhere to state and federal privacy laws (such as HIPAA).

    2. Informed Consent: Clients have the right to be informed about the treatment process, including potential risks and benefits. They should also be informed about the therapist's qualifications and approach to therapy.

    3. Autonomy and Decision-Making: Clients have the right to make decisions about their treatment, including the right to refuse or terminate therapy at any time.

    4. Non-Discrimination: Clients have the right to be treated without discrimination based on race, gender, sexual orientation, religion, age, disability, or other protected categories.

    5. Access to Records: Clients have the right to access their own therapy records, subject to certain limitations under Arizona law and HIPAA.

    6. Professionalism: Clients have the right to receive services from a licensed professional who adheres to ethical guidelines and professional standards.

    7. Complaints and Grievances: Clients have the right to file complaints or grievances against their therapist if they believe their rights have been violated or if they experience unethical behavior.


  • Therapists in Arizona have a set of responsibilities to ensure ethical and effective treatment, including:

    1. Confidentiality and Privacy: Therapists must maintain client confidentiality and comply with state and federal privacy laws. They can only disclose information under specific circumstances (e.g., with client consent, in cases of danger to self or others, or as required by law).

    2. Ethical Practice: Therapists must adhere to the ethical guidelines established by their professional associations, such as the National Association of Social Workers (NASW).

    3. Informed Consent: Therapists must obtain informed consent from clients, explaining the nature of therapy, expected outcomes, potential risks, and the boundaries of confidentiality.

    4. Continuing Education: Therapists must stay updated with the latest developments in their field and complete continuing education requirements to maintain licensure.

    5. Duty to Warn and Protect: Therapists in Arizona have a duty to warn and protect if they believe a client poses a risk to themselves or others.

    6. Professional Boundaries: Therapists must maintain appropriate professional boundaries with clients and avoid dual relationships or conflicts of interest.

    7. Competence and Scope of Practice: Therapists must only provide services within their areas of competence and licensure. They should refer clients to other professionals if their needs exceed the therapist's scope of practice.